Placing Orders and Payment
When Placing Your Order
Please review all information carefully before placing your order, especially your shipping address information. We are not able to make changes to your order once it has been submitted. You will have a short window to cancel your order before it begins processing.
When you place your order, your form of payment will be charged. Once your order is shipped, you'll receive an automated email with a tracking number. If your order is cancelled for any reason, the authorization will automatically be removed in 5-7 business days. The exact timeframe for removal is determined by you card's issuing bank. We only take orders for items that we have stock of, however items may be cancelled after the order is placed for various reasons.
Accepted Payment Methods
Accepted Pay Methods We accept orders with Mastercard, Visa, American Express, Discover, Maestro, Visa Electron, JCB, Union Pay, Diners Club International, & PayPal.
Issues with Pay Methods If your credit card was declined, your information was entered incorrectly or there are issues with the card. Please try a new payment method and contact your financial institution for more information regarding the decline.
Preorders & Backorders
We occasionally have merchandise for sale that has not yet been received at our warehouse, or that has sold out and is being restocked. You can order these items to reserve your favorite color or size. We'll ship it to you when supplies are in stock. The expected ship date for backordered merchandise is listed on the product page. We will contact you via email if the item's replenishment date changes or the item cannot be fulfilled for any reason. Preordered and backordered items cannot be expedited and will ship with Standard Shipping once they arrive at our warehouse. You'll receive a Shipping Confirmation email with tracking as soon as it's on the way.